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Frequently Asked Questions

Answers to the most common questions from our guests

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Cancellations and modifications

paymnt

Payments

I’ve been incorrectly charged. What should I do?

How can I request an invoice?

Where can I confirm that I’ve paid for my booking?

Where can I see the payment policy for my booking?

How can I pay my balance amount?

Are meals included in my booking?

Cancellations and modifications

Cancellations and modifications

I’ve been incorrectly charged. What should I do?

How can I request an invoice?

Where can I confirm that I’ve paid for my booking?

Where can I see the payment policy for my booking?

How can I pay my balance amount?

Are meals included in my booking?

FOOTER

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